In Patient Satisfaction Scores, What Role Does Bias Play?


from AMA Wire

Women and minority physicians continue to face prejudice in the workplace, which is a potential barrier to career advancement, fulfillment and leadership opportunities. Such stressors can also discourage women from continuing in academic medical practice. Yet no experimental studies isolate the direct effect that physician gender and race can have on patient satisfaction ratings. Do physicians who are not white or male get graded worse by patients?

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Disclaimer: The viewpoint expressed in this article is the opinion of the author and is not necessarily the viewpoint of the owners or employees at Healthcare Staffing Innovations, LLC.

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