6 Ways Healthcare Is Adapting to Handle Future Crises

From relying less on federal leadership to making government funding more flexible, discover what the healthcare world might look like post-coronavirus.

by Deborah Swanson

The coronavirus pandemic has upended the world, and it’s affected the healthcare system in a big way. At this point, it doesn’t seem like we’ll ever go back to the way things were before the pandemic, and both individuals and agencies are already planning for the new future. The coronavirus exposed tons of weaknesses in the healthcare system. As a result, many healthcare organizations are thinking hard about how they can better prepare for the next crisis.

Here are six strategies that the healthcare industry might implement, from relying more heavily on regional (vs. federal) leadership to making government funding more flexible. Discover what the healthcare world might look like post-coronavirus:

Leadership Will Emerge on a Regional Level

This trend has already shown itself just in the past few months. Given the conflicting messages from federal leaders and the high variability of the virus across different geographic areas, leadership has emerged on a state and even county level. Governors have worked together across state lines, while mayors have directed their cities’ reopening plans independent of other officials. While this patchwork of leadership can be hard to follow, it does allow for a more tailored approach. This regional-specific approach is necessary because the virus has hit some places harder than others. Expect to see regional and local leaders continue to take charge.

New Types of Care Centers Might Emerge

The pandemic has highlighted hospitals’ vulnerabilities and how both patients and healthcare workers might benefit from alternative care delivery centers. Unless coronavirus patients cannot breathe on their own, they’ve been told to stay away from hospitals and clinics, leaving many very sick people laid up at home. There’s simply nowhere else for sick people to go, and many hospitals are full. Skilled nursing facilities dedicated to coronavirus patients who don’t need the ICU (but would benefit from experts in stretch scrubs) could cut down on infectious transmissions and speed recoveries for moderately acute patients.

Telehealth Is Here to Stay

While some healthcare systems have been quietly implementing telehealth for years, it wasn’t the norm everywhere, and insurance didn’t always cover it. But coronavirus changed everything when care systems across the world eliminated all but the most essential in-person visits. While some of these measures (and the accompanying insurance coverage) were only temporary fixes, the coronavirus will likely turn telehealth services into a fixture of the healthcare landscape. Whether it’s an infectious disease or a natural disaster that causes people to relocate, telehealth connects patients to their providers from a safe distance. Expect telehealth to become more sophisticated as healthcare systems build on their last-minute coronavirus fixes.

Some Workers Might Stay Remote

Some healthcare interactions, like surgeries, simply have to take place in person. But you might see more and more healthcare employees working remotely if they don’t have to be in the clinic physically. This shift is especially true for administrative roles. Even providers might shift more of their patient load to telehealth appointments and only don their cotton scrubs or nursing shoes in-person a few days per week. While the world is changing daily, it’s safe to say that this trend isn’t going anywhere for the time being.

Information Sharing Will Be Widespread

Healthcare is traditionally a slow-moving, siloed industry. Not all that long ago, records were kept on physical papers that had to be faxed back and forth between offices. While hospitals were slowly getting on the digital bandwagon, the coronavirus has kicked these changes into overdrive. Healthcare teams are collaborating across state lines and even national borders to find a vaccine for COVID-19. Meanwhile, digital records are becoming the norm, allowing patients and providers to access them from different locations. And once a vaccine becomes available, this information sharing will need to increase, so offices across state lines can confirm that their patients have indeed received the shots.

Government Funding Might Become More Flexible

Speaking of siloes, it’s hard to find an area in healthcare that’s more separated and confusing than government funding. Right now, every program and department have their own financial regulatory rules. As a result, some states and grant recipients must puzzle their way through a labyrinth of regulations. However, the coronavirus pandemic is slowly but surely forcing agencies to develop ways to work together and streamline their processes. In fact, the federal government has already created a disaster response toolkit that advises states on managing Medicaid and other services during crises like pandemics and natural disasters. While this change will be slow-moving, we will likely see more cohesion as everyone tries to navigate the post-pandemic environment.

The healthcare industry is already feeling the pandemic’s effects, and changes will continue to come as healthcare evolves. Look out for these six changes as the healthcare industry tries to navigate the new normal.


Deborah Swanson is a Coordinator for the Real Caregivers Program at allheart.com, a site dedicated to celebrating medical professionals and their journeys. When she isn’t interviewing caregivers and writing about them, she’s gardening.

Disclaimer: The viewpoint expressed in this article is the opinion of the author and is not necessarily the viewpoint of the owners or employees at Healthcare Staffing Innovations, LLC.

How to Cope When You Hate Your Job

Working in healthcare is just plain hard. So, how do you cope if and when your passion for it seems gone? Here are some things to try.

Even without the added pressure of a pandemic, working in healthcare is just plain hard. On any given day, it can be mentally, emotionally, or physically exhausting—on its worst day, a combination of all three—and the reasons you found yourself wanting to work in the field may be long forgotten, replaced with resentment and regret. So, how do you cope, when you no longer love your job? Here are five ideas to try.

Identify What You Dislike

You cannot fix a problem, unless you know what the problem is. It’s easy to say, “I hate my job,” but, surely, you don’t hate everything about it. Take a hard look at what is plaguing you. What is it that is burning you out? Is it the volume of your workload? An ornery coworker? The things you see in your specialty? Talk it through with yourself, a friend or partner, or a mental health professional, so you can truly identify where the problem lies and develop a plan to remedy the problem. It might be an easier fix than you think.

Remind Yourself Why You Chose Your Job

The power of positive thinking doesn’t fix everything, but it can certainly help. When you are feeling particularly down about your job, it might do you some good to remember why you chose your career path. If you were motivated to go into healthcare to help people, as most are, you are still helping people, even on your bad days. It’s easy to lose sight of the good, when buried beneath the bad—dig out by remembering the real, tangible, positive impact your career makes on lives every day.

Find a Battle Buddy

The buddy system might be something you haven’t thought about since grade school, but it is something that the U.S. military has used for years to increase morale, improve safety, promote problem-solving, and even prevent suicide. Battle buddies, as they are known in the military, can be beneficial in healthcare, as well. If you don’t already have a coworker you can vent to and with, make it your mission to find one. Talk things through on a regular basis, as a way to decompress and let go of negative feelings, and to also bond with your battle buddy, and allow them to do the same.

Give Yourself Something to Look Forward To

Though you may work long hours, you are not always on the clock. Make sure you spend your time outside of work mentally clocked out, as well. Fill your schedule with things you enjoy, be they socially distant time with friends and family, any number of hobbies, or even just a day in bed with your favorite TV show on the big screen. Or, better yet, reward yourself by planning a vacation. Either way, give yourself something to look forward to outside of work to get you through the day. Even if it’s something small, it may be the boost you need to make the hours tick by a little bit faster.

Look for a New Job

If all else fails, know that the role you are currently in is not the only one of its kind on the planet. Luckily, if you’re reading this article, you’re already on a healthcare job board. Take a look and see what else is out there. Who knows, you might end up in a job you just plain love.

Disclaimer: The viewpoint expressed in this article is the opinion of the author and is not necessarily the viewpoint of the owners or employees at Healthcare Staffing Innovations, LLC.

10 Healthcare Roles Top Riskiest List

In what may come as a surprise to very few, the top ten riskiest jobs in terms of possible COVID-19 exposure are patient-facing roles in healthcare.

In what may come as a surprise to very few, of the 100 riskiest occupations in terms of exposure to COVID-19, the top ten riskiest jobs are patient-facing roles in healthcare.

Though no federal or U.S. state governments have released occupational data as it pertains to COVID-19 deaths, we were able to use the COVID-19 Occupational Risk Score to rank which roles may make people more susceptible to contracting the virus. The COVID-19 Occupational Risk Score, which was developed by Visual Capitalist and the World Economic Forum, scores occupations based on data from the U.S. Labor Department’s O*NET Database. Data points examined to determine risk include how often one is exposed to diseases and infections in their job, one’s proximity to other human beings while at work on a daily basis, whether or not there is regular direct contact with the general population, and more.

Of the ten jobs ranked as being of the highest risk during the pandemic, the riskiest job, with a near-maximum risk score of 99.7, went to Dental Hygienists. Trailing closely behind, the second riskiest job, as identified by the analysis, was Respiratory Therapy Technicians, with a risk score of 95.0. Registered Nurses—who have often been seen by many as the face of healthcare’s frontlines—ranked as the seventh riskiest position, with a risk score of 86.1.

Here are the top ten riskiest positions, as well as their COVID-19 Risk Scores:

  1. Dental Hygienists, 99.7
  2. Respiratory Therapy Technicians, 95.0
  3. Dental Assistants, 92.5
  4. Dentists, General, 92.1
  5. Orderlies (Patient Care Assistants), 90.2
  6. Family and General Practitioners, 90.1
  7. Registered Nurses, 86.1
  8. Respiratory Therapists, 84.2
  9. Radiologic Technicians, 84.1
  10. Licensed Practical and Licensed Vocational Nurses, 82.1

Not in the top ten? If you want to find out if and where your position ranked, click here to see the top 100 riskiest jobs.

Do you feel the rankings are accurate? Tell us in the comments below.

Disclaimer: The viewpoint expressed in this article is the opinion of the author and is not necessarily the viewpoint of the owners or employees at Healthcare Staffing Innovations, LLC.

Survey: How Do You Feel About COVID-19 Now?

Around the country, as more and more restrictions have been lifted, cases of COVID-19 are skyrocketing. How do you, as a healthcare professional, feel about COVID-19 now?

Around the country, as more and more restrictions have been lifted, cases of COVID-19 are skyrocketing, to the point where Dr. Anthony S. Fauci, the nation’s top infectious disease expert, is warning that the nation could see 100,000 new cases per day. Despite this, a dangerously large amount of the American population appears to be going about life as normal—their faces unmasked, and the pandemic all but forgotten.

And then there are the healthcare professionals—those who are working tirelessly, with their masks firmly affixed to their faces, to help stem the pandemic as it continues to rage on.

As healthcare professionals, we wanted to gauge your thoughts on what is currently happening around the nation in regards to the pandemic and how seriously, or not seriously, people seem to be taking it. Tell us below.

Name:*
Email Address:*
Title:*
Specialty:*
How concerned are you, as a medical professional, regarding the spread of COVID-19 in the United States?*
How concerned are you for your own health and safety, as a medical professional, in regards to treating persons diagnosed with COVID-19?*
How well do you feel your local, state, and federal governments are handling the COVID-19 outbreak?*
How seriously do you feel the American people are taking the COVID-19 outbreak?*
Do you feel mask use in public should be mandatory for the American people?:*
If you have any additional thoughts you would like to share relating to the COVID-19 outbreak, please do so in the text box below.

By submitting this form, you are giving your permission to HealthJobsNationwide.com to republish any responses included on this form in future content that may be used on our website or social media accounts.

Verify You're a Human:

Disclaimer: The viewpoint expressed in this article is the opinion of the author and is not necessarily the viewpoint of the owners or employees at Healthcare Staffing Innovations, LLC.

Mental Health of Healthcare Workers Has Tanked Amid Pandemic

The COVID-19 pandemic is clearly taking a toll on the mental health of our nation’s healthcare workers, according to the findings of our recent survey.

The COVID-19 pandemic is clearly taking a toll on the mental health of our nation’s healthcare workers, according to the findings of our survey on mental health on the frontlines.

The results, which appear to echo findings regarding the mental health of medical personnel on China’s frontlines, show a sharp decline in perceived mental health, as well as a sizable uptick in perceived work-related stress, in the wake of the COVID-19 pandemic.

The survey, which saw responses from physicians, registered nurses, advanced practitioners, respiratory therapists, and more, asked healthcare professionals on the frontlines to rate their current mental health, as well as their mental health prior to the COVID-19 pandemic. On average, prior to the pandemic, respondents ranked their mental health as a 7.88 out of 10, with 1 being very poor and 10 being excellent. 5.44 out of 10 is how the same respondents rank their current mental health.

Respondents also expressed a negative view of their employers, with the average response mostly unfavorable (4.42/10) when asked how important they feel their mental health is to their employers.

The results were as follows, including select quotes from respondents.

On a scale from 1 to 10, with 1 being very poor and 10 being excellent, how would you rate your mental health prior to the COVID-19 pandemic?
Average Answer: 7.88/10

On a scale from 1 to 10, with 1 being very poor and 10 being excellent, how would you rate your current mental health?
Average Answer: 5.44/10

On a scale from 1 to 10, with 1 being very low and 10 being very high, how would you rate your level of work-related stress prior to the COVID-19 pandemic?
Average Answer: 6.08/10

On a scale from 1 to 10, with 1 being very low and 10 being very high, how would you rate your current level of work-related stress?
Average Answer: 8.15/10

On a scale from 1 to 10, with 1 being very poor and 10 being excellent, how well do you believe you are coping with your work-related stress?
Average Answer: 6.17/10

Most Commonly Used Coping Mechanisms:
1. Physical Activity
2. Humor
2. Talking to Family/Friends
3. Avoidance
4. Prescription Medication
5. Other
6. Yoga/Meditation
7. Alcohol
8. Therapy
9. Recreational Drugs

On a scale from 1 to 10, with 1 being very little and 10 being very much, how much do you feel your job negatively impacts your mental health?
Average Answer: 7.6/10

On a scale from 1 to 10, with 1 being very little and 10 being very much, how much do you feel the COVID-19 pandemic has worsened your mental health?
Average Answer: 7.4/10

On a scale from 1 to 10, with 1 being very little and 10 being very much, how important do you feel your mental health is to your employer?
Average Answer: 4.42/10

Is there anything else you would like to tell us regarding mental health and frontline medical workers?

“We need help. We aren’t getting it. I feel hopeless and like death is around every corner.”

“It is very stressful and depressing to work for months wearing masks, gowns and gloves and still try to deliver compassionate, effective, efficient, and personable care. No one cares about the staff’s mental health at all.”

“It’s fear of the unknown. There’s so much we don’t know about this virus—that’s frightening at times.”

“As a parent of three children dealing with the stress of bringing home COVID to my family and having no time to myself, having to do home schooling on my days off, has definitely made it exhausting and extremely high stress.”

“Essential or sacrificial?”

“You must to take care of yourself first in order to take care of anyone else, which includes your mental health. I really never understood this until the pandemic started to take its toll.”

“We mostly hear about doctors and nurses in the hospital, but therapists/dietitians/CNAs/dietary/housekeeping are also hit hard, ESPECIALLY in nursing homes because these residents are like family. Watching dozens of your “family members” die in a month is traumatizing. The first few you sob and sob, then you become numb to it, because it’s all you can do to keep going. If you cry over every death, there’ll be nothing left of you. But we don’t get the support we need to keep going. We’re treated like machines, expected to keep going, spend more and more hours and work to make sure we’re ready for a state infection control survey. We’re tired. I’m tired. I can’t handle a second wave.”

Prior to the pandemic, multiple occupations within the field were already considered high stress and the suicide risk was identified as being higher among nurses than any other profession, making the findings especially alarming. With experts predicting an escalating mental health crisis for Americans as a whole, it is especially important for healthcare professionals to be aware of their mental health, and to seek help as needed.

If you are struggling with your mental health, we urge you to ask for help. You are just a call or text away from reaching professionals who can assist you in processing what you are experiencing. Reach out to them, if you need support at:

  • Substance Abuse and Mental Health Services Administration’s (SAMHSA’s) Disaster Distress Hotline: Call 1-800-985-5990 or text TalkWithUs to 66746.
  • The Crisis Text Line: Text TALK to 741741.
  • National Suicide Prevention Lifeline: Call 1-800-273-TALK.

Disclaimer: The viewpoint expressed in this article is the opinion of the author and is not necessarily the viewpoint of the owners or employees at Healthcare Staffing Innovations, LLC.

The Top 10 Pandemic-Proof Healthcare Jobs

Healthcare is often touted as a recession-proof industry. But is it pandemic-proof? Given the number of available jobs, it seems so. See the most in-demand position types here.

Healthcare is often touted as a recession-proof industry. This is typically believed, because, even in the worst economic times, people still require medical care. However, it is proving not to be entirely pandemic-proof, with more than 40,000 healthcare professionals being laid off in March, when COVID-19 began to significantly impact nearly every industry in the United States.

Healthcare is still hiring for a surprisingly large number of positions, though, despite the pandemic continuing on, and not all of them are related to COVID-19, either.

Here are the top ten most in-demand positions right now, according to data from our job board.

1. Registered Nurse

Number of Available Jobs: 7,761
States with the Most Available Jobs: California, New York, Massachusetts
View All Registered Nurse Jobs →

2. Physician

Number of Available Jobs: 4,141
States with the Most Available Jobs: California, New York, Pennsylvania
View All Physician Jobs →

3. Speech Language Pathologist

Number of Available Jobs: 3,462
States with the Most Available Jobs: California, Texas, Illinois
View All Speech Language Pathologist Jobs →

4. Physical Therapist

Number of Available Jobs: 2,840
States with the Most Available Jobs: California, Texas, Illinois
View All Physical Therapist Jobs →

5. Nurse Practitioner

Number of Available Jobs: 2,222
States with the Most Available Jobs: New York, California, Connecticut
View All Nurse Practitioner Jobs →

5. Occupational Therapist

Number of Available Jobs: 2,222
States with the Most Available Jobs: California, Texas, Illinois
View All Occupational Therapist Jobs →

7. Physical Therapist Assistant

Number of Available Jobs: 1,833
States with the Most Available Jobs: California, Texas, Illinois
View All Physical Therapist Assistant Jobs →

8. Certified Occupational Therapy Assistant

Number of Available Jobs: 1,725
States with the Most Available Jobs: California, Texas, Illinois
View All Certified Occupational Therapy Assistant Jobs →

9. Respiratory Therapist

Number of Available Jobs: 1,703
States with the Most Available Jobs: Pennsylvania, Alaska, Florida
View All Respiratory Therapist Jobs →

10. Certified Registered Nurse Anesthetist

Number of Available Jobs: 1,346
States with the Most Available Jobs: Texas, California, Virginia
View All Certified Registered Nurse Anesthetist Jobs →

Don’t see your position listed? That doesn’t mean it isn’t hiring. Search for it on our job board by clicking here.

Disclaimer: The viewpoint expressed in this article is the opinion of the author and is not necessarily the viewpoint of the owners or employees at Healthcare Staffing Innovations, LLC.

Join the Fight Against COVID-19

We encourage all healthcare professionals who are able to join the fight against COVID-19 to register with us and label themselves as #covid19 ready.

Our nation is facing an incredibly trying time due to COVID-19, and it is being felt the deepest on healthcare’s front lines. As a leading healthcare job board, we feel it is our responsibility to assist hospitals and health systems across the U.S. to be properly staffed during the COVID-19 crisis, not only to better serve their communities, but to help alleviate the enormous strain placed on healthcare professionals due to staffing shortages and increased patient volume.

We encourage all healthcare professionals who are ready, willing, and able to join the fight against COVID-19 to register with us and label themselves as #covid19 ready.

To do so, please take the following steps:

  • Create or update a profile on HealthJobsNationwide.com by clicking here.
  • Fill in all required information, and along with your current specialty, be sure to select the temporary specialty “#covid19” in the Specialty dropdown. This will allow hospitals and healthcare facilities to easily find and contact you.
  • Then, if and when you are ready, search COVID-19 related jobs on our site by clicking here.

Thank you for all you have done and will continue to do through this crisis. We are with you.

Disclaimer: The viewpoint expressed in this article is the opinion of the author and is not necessarily the viewpoint of the owners or employees at Healthcare Staffing Innovations, LLC.

How to Care for Yourself While Treating COVID-19 Patients

People who work in healthcare are being stretched beyond their limits due to COVID-19. Here are tips to take care of yourself while caring for others.

Right now, people who work in healthcare across the United States are being stretched beyond their limits due to the COVID-19 outbreak. Working in an industry that normally experiences a rampant burnout problem, it is important to take extra care of yourself during this especially trying time, not only so you can continue to be effective in your role, but to stay as mentally and physically healthy as possible. Here are some tips, based on recommendations made by the CDC, on how to properly care for yourself while treating patients of the COVID-19 pandemic.

Make a Plan

  • Try to learn as much as possible about what role you will play in responding to the outbreak, so you are able to plan, both for work and your home life.
  • Speak with your supervisor about any concerns you have and any questions you need answered regarding your role in response to COVID-19, as well as day-to-day operations.
  • If you will be working abnormally long hours, explain this to your loved ones and set boundaries, particularly for communication. Your work will be demanding and you will not be able to respond to every call, text, or email in real time, and this needs to be expressed to people who may not understand the pressure you will be under.

Understand & Identify Burnout & Secondary Traumatic Stress

  • Anyone and everyone can be susceptible to burning out or experiencing Secondary Traumatic Stress when dealing with a crisis such as COVID-19.
  • Knowing the difference between the two is important. Burnout is defined as feelings of extreme exhaustion and being overwhelmed, while Secondary Traumatic Stress is categorized by experiencing stress reactions and symptoms resulting from exposure to another individual’s traumatic experiences, rather than from exposure directly to a traumatic event.
  • Symptoms of burnout include: experiencing sadness, depression, or apathy; feeling easily frustrated or irritable; lacking feelings, or feeling indifferent; disconnection from others; poor self-care and hygiene; feeling tired, exhausted or overwhelmed.
  • Symptoms of Secondary Traumatic Stress include: excessively worrying or fearing about something bad happening; being easily startled, or feeling like you must be “on guard” all of the time; physical signs of stress, such as a rapid heartbeat; experiencing nightmares or recurrent thoughts about the traumatic situation; feeling that others’ trauma is yours.
  • Coping techniques such as taking breaks, eating healthy foods, exercising, routinely sleeping, and using the buddy system can help prevent and reduce burnout and Secondary Traumatic Stress.

Get Support

  • You are not alone in what you are experiencing. Enact a buddy system, in which you and another person who is responding to the COVID-19 crisis partner together to support each other, as well as monitor each other’s stress, workload, and safety.
  • Check in with each other on a daily basis to offer support, be that in the form of listening or sharing.
  • Help each other with basic needs, such as sharing supplies or transportation.
  • Encourage each other to take breaks, and share opportunities for stress relief, such as exercise or meditation.

Practice Self Care

  • Caring for yourself may be the last thing on your mind when treating patients impacted by the virus, but it is the most important thing you can do.
  • Given the contagious nature of COVID-19, having your immune system in top shape is imperative. Beyond that, stress prevention and management is critical so you can stay well and continue to help in the situation.
  • Effective self care techniques for healthcare workers include:
    • If at all possible, limit workdays to 12 hours or less.
    • Work in teams as much as possible and limit the time you spend working alone.
    • Talk to family, friends, supervisors, teammates, or mental health professionals about your feelings and experiences.
    • Journal your thoughts on a regular basis.
    • Practice breathing and relaxation techniques.
    • Maintain a healthy diet and get adequate sleep and exercise.
    • Avoid or limit consumption of caffeine and alcohol.
  • Know that it is healthy to draw boundaries and to say “no.”
  • It is important to remind yourself that it is not selfish to take breaks when you need them, and that asking for help is okay.
  • The needs of your patients are important, but they are not more important than your well-being. There are others who can help, when you need to help yourself.

Get Help If & When You Need It

You are not alone. You are just a call or text away from reaching professionals who can help you to process what you are experiencing. Reach out to them, if you need support at:

  • Substance Abuse and Mental Health Services Administration’s (SAMHSA’s) Disaster Distress Hotline: Call 1-800-985-5990 or text TalkWithUs to 66746.
  • The Crisis Text Line: Text TALK to 741741.
  • National Suicide Prevention Lifeline: Call 1-800-273-TALK.

Disclaimer: The viewpoint expressed in this article is the opinion of the author and is not necessarily the viewpoint of the owners or employees at Healthcare Staffing Innovations, LLC.

The 3 States with the Most Healthcare Jobs

Healthcare added over 35,000 jobs last month, so it’s safe to say hiring is off to a great start in 2020. See where the most jobs are right now.

Healthcare hiring is off to a strong start in 2020, adding more than 35,000 jobs in January alone, according to the U.S. Bureau of Labor and Statistics. So, where are the jobs? We analyzed data on our site and came up with the top three states with the most available openings right now, as well as a selection of noteworthy positions in each state.

1. California

Number of Openings in California: 6,531

Noteworthy Openings in California:

Click Here to Search Jobs in California →

2. Texas

Number of Openings in Texas: 3,943

Noteworthy Openings in Texas:

Click Here to Search Jobs in Texas →

3. New York

Number of Openings in New York: 2,111

Noteworthy Openings in New York:

Click Here to Search Jobs in New York →

Disclaimer: The viewpoint expressed in this article is the opinion of the author and is not necessarily the viewpoint of the owners or employees at Healthcare Staffing Innovations, LLC.

Preeminent Hospitals Penalized Over Rates Of Patients’ Injuries

Hundreds of hospitals will be paid less by Medicare after the federal government determined they had higher rates of infections and patient injuries.

Jordan Rau, Kaiser Health News

Hundreds of hospitals across the nation, including a number with sterling reputations for cutting-edge care, will be paid less by Medicare after the federal government pronounced that they had higher rates of infections and patient injuries than others.

The Centers for Medicare & Medicaid Services on Wednesday identified 786 hospitals that will receive lower payments for a year under the Hospital-Acquired Conditions Reduction Program, a creation of the Affordable Care Act. The penalties are designed to encourage better care without taking the extreme step of tossing a hospital out of the Medicare and Medicaid programs, which would drive most hospitals out of business.

Now in their sixth year, the punishments, known as HAC penalties, remain awash in criticism from all sides. Hospitals say they are arbitrary and unfair, and some patient advocates believe they are too small to make a difference. Research has shown that while hospital infections are decreasing overall, it is hard to attribute that trend to the penalties.

Look Up Your Hospital: Is It Being Penalized By Medicare?

“There is limited evidence that this is the kind of program that makes things better,” said Andrew Ryan, a professor of health care management at the University of Michigan School of Public Health.

Under the law, Medicare is mandated each year to punish the quarter of general care hospitals that have the highest rates of patient safety issues. The government assesses the rates of infections, blood clots, sepsis cases, bedsores, hip fractures and other complications that occur in hospitals and might have been prevented. Hospitals can be punished even if they have improved from past years.

Medicare cuts every payment by 1% for those hospitals over the course of the federal fiscal year, which started in October and runs through the end of September.

Since the program’s onset, 1,865 of the nation’s 5,276 hospitals have been penalized for at least one year, according to a Kaiser Health News analysis.

Many hospitals escaped penalties because they were automatically excluded from the program, either because they solely served children, veterans or psychiatric patients, or because they have special status as a “critical access hospital” for lack of nearby alternatives for people needing inpatient care.

This year, 145 hospitals received their first penalty, the analysis found. Conversely, 16 that had been penalized every year since the start of the program avoided punishment. Those included Novant Health Presbyterian Medical Center in Charlotte, North Carolina, and Tampa General Hospital in Florida.

Novant Health said in a statement it had lowered infection rates by being more discriminating in using urinary catheters and central lines, standardizing the steps to prevent infections in surgeries, and getting staffers to wash their hands more.

This year, Medicare penalized seven of the 21 hospitals on the U.S. News Best Hospitals Honor Roll, an annual ranking often used as a proxy for identifying the most prestigious facilities.

Those penalized “honor roll” hospitals were UPMC Shadyside in Pittsburgh; Ronald Reagan UCLA Medical Center in Los Angeles; Keck Hospital of USC; Stanford Health Care’s main hospital in Northern California; UCSF Medical Center in San Francisco; NewYork-Presbyterian/Weill Cornell Medical Center in Manhattan; and the Mayo Clinic’s hospital in Phoenix.

Only UCSF commented to KHN on the penalties, blaming its high HAC rates on its thoroughness in identifying infections and reporting them to the government.

“That commitment will naturally make our rates appear to be higher than some other hospitals,” UCSF said in a written statement.

Three other “honor rollees” have avoided punishment in all six years of the penalties: Massachusetts General Hospital, the Mayo Clinic’s flagship hospital in Rochester, Minnesota, and Penn Presbyterian Medical Center in Philadelphia.

Johns Hopkins Hospital in Baltimore has also avoided penalties every year, but Medicare excludes all Maryland hospitals from the program because it pays them through a different arrangement than for the rest of the states.

The federal Agency for Healthcare Research and Quality last year estimated there were about 2.5 million hospital-acquired conditions in 2017. Rates have been dropping by about 4.5% a year, the agency calculated, with the biggest decreases since 2014 in infections from Clostridioides difficile, known as C. diff.; bad reactions to medications and postoperative blood clots.

Maryellen Guinan, a senior policy analyst at America’s Essential Hospitals, the association of about 300 safety-net hospitals said, “Our folks even before the HAC program was in existence have been doing a lot to put in infection controls.”

However, a study Ryan and colleagues published in Health Affairs in November analyzed a clinical surgical data registry used by 73 Michigan hospitals and concluded that hospital complications rates were higher than what the government has estimated. The study agreed rates were dropping but said there was no proof the HAC penalties played a role.

Leah Binder, president of The Leapfrog Group, a patient safety organization, said the complex formula Medicare uses to allot penalties is too confusing and the penalty set by Congress is too small to be effective.

“Americans expect 100% of hospitals to go to the ends of the Earth to prevent needless patient suffering, and singling out some hospitals for a little 1% ding isn’t enough,” she said.

CMS did not respond to requests for comment for this story.

The Association of American Medical Colleges said 45% of its members were penalized this year — nearly double the rate of other hospitals.

Dr. Atul Grover, the association’s executive vice president, said teaching hospitals incurred penalties more often because they often treat some of the sickest people and Medicare’s calculations did not sufficiently take into account the especially weakened condition of their patients, which make them more susceptible to infections.

“There are still issues with the methodology, surveillance bias, and the inability to fully risk adjust for our institutions that have patients who are sicker” and are more likely to have multiple medical problems, Grover said in an email.

Disclaimer: The viewpoint expressed in this article is the opinion of the author and is not necessarily the viewpoint of the owners or employees at Healthcare Staffing Innovations, LLC.