3 Lessons from Retail to Enhance Consumer-Centered Healthcare

Hospitals can adopt billing strategies from retail stores to improve the patient experience and support consumer-centered healthcare.

from PatientEngagementHIT.com

In the wake of increased out-of-pocket patient spending and value-based care initiatives, the medical industry is embracing the importance of consumer-centered healthcare. Patients are being viewed as key stakeholders in their own care because they have newly recognized purchasing power that will determine where patients receive their care.

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Disclaimer: The viewpoint expressed in this article is the opinion of the author and is not necessarily the viewpoint of the owners or employees at Healthcare Staffing Innovations, LLC.