EHRs are a common pain point for physicians, with multiple studies singling out documentation burden as a leading factor of physician burnout. However, a new survey of U.S. physicians by Deloitte found that only about a third of organizations and EHR vendors sought physician feedback on how to improve EHR processes.

Approximately 624 U.S. primary care and specialty physicians participated in the Deloitte 2018 Survey of U.S. Physicians, and of those respondents, only 34% of surveyed physicians indicated their organization or EHR vendor sought their feedback, though 58% of responding physicians said there is a big opportunity for improvement in clinical documentation, and it was the number one area physicians indicated could be done more efficiently in their day.

51% of physicians who were not asked for feedback said they were unaware of EHR optimization efforts either by their organization or through their EHR vendor.

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