Read Your Patients’ Minds

Creating a patient journey map can be one way to put yourself in your patient’s minds in order to create a better patient experience.

from Evidence in Motion

There are times when I think it would be helpful to know what my patients are thinking and feeling. I do my best to motivate interested prospects to make an appointment or patients to implement their plan of care. Too often I just don’t seem to connect with them and wonder what they’re thinking.

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Disclaimer: The viewpoint expressed in this article is the opinion of the author and is not necessarily the viewpoint of the owners or employees at Healthcare Staffing Innovations, LLC.