As competition among health care providers intensifies, they are under pressure to deliver a high-quality, cost-effective and pleasant consumer experience.
Over 80% of Americans have high praise for their providers, even as reported rates of physician burnout and other frustrations continue to rise.
One of the most important ways to succeed as a hospital is to connect with the patients who receive care at the facility.
Growing competition for new customers is inspiring American hospitals to focus on providing a more positive patient experience — and hospitals expect their doctors to do their part.
Healthgrades says it has identified the top 15 percent of facilities when it comes to patients experience.
A short and simple way to improve your patient satisfaction scores in the hospital.